Privacy Policy
r777com —
How We Protect Your Data

r777com collects personal information from players in Bangladesh through several channels: at the point of registration, during the KYC verification process, when you make deposits or withdraw funds, when you contact our support team, and through automated systems as you use the platform. The categories of personal data we may collect include the following:

1.1 Registration and Identity Data

When you create an account on r777com, we collect your full legal name, date of birth, email address, and chosen username. We use this information to create and maintain your account, to verify that you meet the minimum age requirement of 18 years, and to communicate with you regarding your account.

1.2 KYC Verification Documents

To comply with our anti-money-laundering obligations and to protect the security of the platform, we may request identity verification documents including a Bangladesh National ID card (NID), a valid passport, or a government-issued driving licence. Document images submitted for KYC purposes are stored securely and are accessible only to authorised compliance personnel.

1.3 Financial Data

When you make deposits or withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, r777com records the transaction amount, method, date, and the identifier associated with your payment method (for example, a registered mobile number for bKash or Nagad). We do not store full card numbers. Payment card data is processed by certified payment processors and is subject to their own security standards.

1.4 Technical and Device Data

Our servers automatically log certain technical data each time you access r777com. This includes your IP address, browser type and version, operating system, device type, referring URL, pages visited, time spent on pages, and session timestamps. This data is used for platform security, fraud detection, and performance optimisation.

1.5 Gameplay and Betting Activity

r777com maintains detailed records of all wagers placed, games played, bet outcomes, bonuses claimed, and session activity associated with your account. This data is essential for the accurate settlement of bets, the resolution of disputes, the detection of unusual activity, and the provision of personalised responsible gaming tools such as spending summaries and time-on-site reports.

1.6 Communications Data

When you contact r777com via email or live chat support, we retain a record of that correspondence, including the content of messages, timestamps, and the nature of the query or complaint. This record is used to provide consistent support, to train our team, and to resolve any disputes that may arise from the interaction.

r777com uses the personal data it collects for specific, legitimate purposes. We do not use your data in any way that is incompatible with the purpose for which it was originally collected. The primary purposes for which we process your data are as follows:

Purpose	Data Categories Used	Legal Basis
Creating and managing your r777com account	Registration data, identity data	Contractual necessity
Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard	Financial data, identity data	Contractual necessity
KYC and age verification (18+ compliance)	KYC documents, registration data	Legal obligation
Fraud prevention and platform security	Technical data, financial data, gameplay data	Legitimate interest
Responsible gaming monitoring and intervention	Gameplay data, financial data	Legal obligation / Legitimate interest
Customer support and dispute resolution	Communications data, account data	Contractual necessity
Sending account notifications and security alerts	Registration data, technical data	Contractual necessity
Sending promotional offers and bonus communications (opt-in only)	Registration data, gameplay data	Consent
Platform analytics and performance improvement	Technical data, gameplay data	Legitimate interest

Where we rely on your consent as the legal basis for processing — for example, sending you promotional emails about BPL betting offers, seasonal bonuses, or new game releases — you may withdraw that consent at any time by updating your notification preferences in your account settings or by contacting support@r777com. Withdrawal of consent does not affect the lawfulness of any processing carried out before you withdrew it.

r777com does not sell, rent, or otherwise transfer your personal information to third parties for their own marketing or commercial purposes. We may share your data with third parties only in the specific circumstances described below, and only to the extent necessary for the stated purpose.

3.1 Payment Service Providers

To process your deposits and withdrawals, r777com shares the minimum necessary financial and identity data with our payment processing partners, including the operators of bKash, Nagad, Rocket, Upay, and international card networks Visa and Mastercard. These partners are contractually bound to process your data securely and solely for the purpose of executing the payment transaction.

3.2 Game Technology Providers

Games delivered on r777com by third-party studios — including Evolution Gaming, Pragmatic Play, NetEnt, Microgaming, Ezugi, and Spribe — are served via secure integrations. These providers may receive your account session token and in-game activity data to power the game experience and maintain game-round audit logs. They are not permitted to use this data for any purpose unrelated to delivering the game.

3.3 Compliance and Legal Authorities

r777com may disclose personal data to relevant legal and regulatory authorities where we are required to do so by applicable law, court order, or binding regulatory direction. We may also share data where disclosure is necessary to investigate, prevent, or take action against suspected fraud, money laundering, or other illegal activity affecting the platform or its players.

3.4 Business Transfers

In the event that r777com undergoes a merger, acquisition, restructuring, or sale of all or part of its assets, player data held at that time may be transferred to the acquiring entity as part of the transaction. In such circumstances, r777com will notify affected players via their registered email address prior to any transfer of data and will ensure the receiving entity is bound by privacy obligations no less protective than those set out in this policy.

r777com uses cookies and similar tracking technologies to deliver a functional, personalised, and secure experience on our platform. A cookie is a small text file stored on your device by your browser when you visit a website. Cookies allow the platform to recognise your device on subsequent visits, maintain your login session, and remember certain preferences.

4.1 Types of Cookies We Use

The following categories of cookies are deployed on r777com:

• Essential Cookies: These are strictly necessary for the platform to function. They maintain your authenticated session, store your language and currency preferences, and enable core security features. These cookies cannot be disabled without significantly impairing your ability to use r777com.
• Performance and Analytics Cookies: These cookies collect anonymised data about how players use the platform — which pages are visited most frequently, how long sessions last, and where navigation issues may occur. This data is used exclusively to improve the r777com experience and is never linked back to individual player identities.
• Functional Cookies: These cookies remember choices you have made — such as your preferred game lobby view or table limits — to provide a more personalised experience on return visits.
• Responsible Gaming Cookies: These cookies store local state information related to your responsible gaming settings, including any active deposit limits or session time reminders you have configured on your account.

4.2 Managing Your Cookie Preferences

You can manage or disable non-essential cookies at any time through your browser's settings. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of r777com. For specific guidance on managing cookies in your browser, consult the help documentation for Chrome, Firefox, Safari, or whichever browser you use. Please note that clearing cookies will log you out of your current r777com session and will reset any locally stored preferences.

r777com takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, or destruction. These measures include, but are not limited to:

• SSL/TLS encryption for all data transmitted between your device and r777com servers.
• Encrypted storage of passwords using industry-standard one-way hashing algorithms — r777com staff cannot see your password in plaintext.
• Access controls ensuring that only authorised personnel with a legitimate need can access personal data, governed by role-based permissions and audit logging.
• Regular security assessments and vulnerability monitoring of platform infrastructure.
• Two-factor authentication (2FA) available for player accounts to provide an additional layer of access security.
• Secure, redundant server infrastructure hosted in data centres with physical access controls and continuous monitoring.

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a data breach that poses a risk to your rights and freedoms, r777com will notify affected players at their registered email address as promptly as practicable, describing the nature of the incident and the steps being taken to mitigate its impact.

Players are strongly encouraged to use a strong, unique password for their r777com account and to enable two-factor authentication. Do not share your login credentials with anyone. If you suspect that your account has been compromised, contact our support team immediately at support@r777com.

As a registered player on r777com, you hold the following rights in relation to your personal data. These rights may be exercised at any time by contacting our support team at support@r777com with the subject line "Privacy Rights Request".

6.1 Right of Access

You have the right to request a copy of the personal data r777com holds about you. We will provide this in a structured, commonly used, and machine-readable format within 30 days of receiving a verified request.

6.2 Right to Rectification

If any of the personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it. You may update certain account details (such as your email address) directly from your account settings. For changes to identity-critical fields such as your legal name or date of birth, please contact support with supporting documentation.

6.3 Right to Erasure

You may request that r777com delete your personal data. We will honour this request where there is no overriding legal obligation that requires us to retain your data — for example, where anti-money-laundering regulations mandate that we retain transaction records for a defined period. We will inform you of any such legal retention obligation at the time of your request.

6.4 Right to Restrict Processing

You may request that we restrict the processing of your personal data in certain circumstances — for example, while the accuracy of data you have disputed is being verified, or where you object to processing based on our legitimate interests while that objection is being assessed.

6.5 Right to Withdraw Consent

Where r777com processes your data on the basis of your consent — primarily for marketing communications — you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal. To unsubscribe from marketing emails, use the unsubscribe link in any marketing message or update your preferences in account settings.

r777com retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal obligations. The following retention periods apply to the main categories of data we hold:

Data Category	Retention Period	Reason
Account registration data	Duration of account + 5 years after closure	Legal / AML compliance
KYC verification documents	Duration of account + 5 years after closure	Legal / AML compliance
Transaction and payment records	7 years from transaction date	Financial record-keeping obligations
Gameplay and betting history	Duration of account + 5 years after closure	Dispute resolution / audit trail
Customer support communications	3 years from last interaction	Dispute resolution / quality assurance
Marketing consent records	Until consent is withdrawn + 3 years	Proof of lawful processing basis
Technical / server logs	12 months from creation	Security monitoring / fraud detection

Upon expiry of the applicable retention period, personal data is securely and permanently deleted or anonymised so that it can no longer be linked to an identifiable individual. Anonymised, aggregated data (for example, overall platform usage statistics) may be retained indefinitely for analytical purposes, as it no longer constitutes personal data.

r777com reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements. When material changes are made, we will notify registered players by sending an email to the address associated with their account, or by displaying a prominent notice on the r777com platform, at least 14 days before the updated policy takes effect.

The effective date displayed at the top of this Privacy Policy indicates when the current version came into force. We encourage players to review this page periodically to stay informed about how r777com protects their personal data. Continued use of the platform after the stated effective date of a revised policy constitutes your acceptance of the updated terms.

If you have any questions about this Privacy Policy, about the data r777com holds about you, or about your rights as described in Section 6, please contact our team directly. We are committed to responding promptly and transparently to all privacy-related enquiries.